Find in Outlook 2003 screwy, need help>>>?

I am running an exchange 5.5 server, an admin has her mailbox as well as the CEo's mailbox in her folder list. When she uses find in her mailbox no problem, when she uses find in her bosses mailbox it finds everything but when you try to open it, it says item cannot be opened. If you just scroll in his mailbox you can open it. Just find is screwy. I installed lookout for outlook and she can seach and open everything. I want to fix find tho. Latest patches and upgrades already installed. She has full control over his mailbox as well.





Any ideas?

Find in Outlook 2003 screwy, need help%26gt;%26gt;%26gt;?
Make sure that her permissions are set right first off, double check. If they are good, take them away and re-add them. if that doesn't work, set her up an acct on another domain machine and see if it is maybe a corrupt profile or office installation on that machine, if the permissions are set properly, chances are this step will work.. if this works, you will probably need to back her profile up on her current workstation, remove and delete the acct (or just rename the acct folder and remove the acct in control panel) . and add it again. if that doesn't work uninstall and reinstall office. Chances are that will do the trick, I have seen a simalar situation to yours where there was something corrupted in the profile and this worked.
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teeth grinding